Event Operations Manager

6 days ago


Selma, Alabama, United States PCH, Inc. Full time

About the Role:

The Director of Event Operations will lead an expert team dedicated to creating unforgettable event experiences at the Renaissance Mobile Riverview Plaza Hotel. In this role, you will oversee all banquet and event technology services, ensuring seamless execution and exceptional guest satisfaction.

Key Responsibilities:

  • Drive Strategic Event Operations: Collaborate with management to implement long-term strategies, setting measurable goals and adapting them to meet evolving business objectives and market trends.
  • Ensure Operational Excellence: Champion adherence to all standards and policies, ensuring high-quality service and flawless event logistics while fostering client loyalty and repeat business.
  • Maximize Revenue & Innovation: Leverage market insights to align event initiatives with revenue goals, staying ahead of industry trends to enhance guest experiences.
  • Empower & Develop Team: Lead by example, providing clear expectations, continuous training, and fostering a culture of exceptional customer service and team success.
  • Optimize Financial Performance: Manage budgets, monitor expenses, and oversee labor scheduling to drive profitability and maintain efficient operations.

About the Company:

The Renaissance Mobile Riverview Plaza Hotel is Mobile's premier downtown convention hotel, hosting a wide array of corporate and social events throughout the year in over 44,000 feet of meeting and event spaces. As a proud member of PCH Hotels & Resorts, our associates benefit from an exceptional and comprehensive benefits package, along with various perks and discounts.

Benefits:

  • Competitive salary and annual incentive bonus
  • Complete health, dental, and vision coverage with Flexible Spending Account (FSA) and Health Savings Account (HSA) options
  • 401(k) plan with generous matching contributions
  • Exclusive discounts on hotel stays, food and beverage, golf, and retail at our properties


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