Retail Operations Manager

7 days ago


Selma, Alabama, United States Community Choice Financial Family of Brands Full time
About Us

Community Choice Financial Family of Brands is one of America's leading consumer lending companies, providing vehicle title-secured loans, in-store personal loans, and online personal loans. With over 10 years of experience, we have helped hundreds of thousands of people access the cash they need.

A Career as a Store Manager

We are seeking a highly skilled Store Manager to join our team. As a Store Manager, you will be responsible for overseeing daily operations, ensuring high-quality standards are met, and delivering an exceptional customer experience in a fast-paced environment.

Key Responsibilities
  • Lead and develop store employees to achieve business growth through coaching, training, and setting examples
  • Identify local marketing strategies, use business-to-business partnerships, and host community events to drive growth and revenue
  • Enforce adherence to quality standards, procedures, and laws, auditing loan/pawn agreements and transactions
  • Supervise office security, including cash management and loss prevention, conducting opening and closing procedures
  • Examine, evaluate, and process loan/pawn applications, assessing risk within established limits
  • Select, review, hire, and retain new employees, developing work schedules to meet budget and workload needs
Requirements and Qualifications
  • High School Diploma or equivalent required
  • Minimum one year of supervisory, key holder, or leadership experience
  • Minimum one year of customer service, retail, and/or sales experience
  • Hands-on cash management experience
  • Excellent verbal and written communication skills
  • Proficiency in using phone systems, Point of Sale, Microsoft Office, and other systems
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required
Benefits
  • New hire training program
  • Access to e-learning modules and training programs
  • Career advancement opportunities
  • Educational Reimbursement Program up to $5,000 per 12-month period
  • Multiple medical insurance options with free telemedicine
  • 401(k) and Roth 401(k) Retirement plan with Company match
  • Lifetime and AD&D Insurance
  • Paid Time Off accruals
Estimated Salary Range: $55,000 - $70,000 per year

This estimated salary range is based on industry standards and location. It may vary depending on individual qualifications and experience.



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