Director of Event Operations

1 week ago


Selma, Alabama, United States PCH, Inc. Full time
Job Description:Director of Event Operations

PCH, Inc. seeks a highly skilled and experienced Director of Event Operations to lead our hospitality team in delivering exceptional events and experiences. The successful candidate will oversee all banquet event and event technology services, manage the Event Operation Team, and drive revenue growth while ensuring the highest level of guest satisfaction.

  • Collaborate with the management team to develop and implement business plans and long-term strategies for hotel event operations.
  • Establish measurable goals for the department and regularly monitor progress to ensure objectives are achieved.
  • Serve as a champion for all standards, policies, and procedures within the Event Operations departments.
  • Assist in implementing and executing event-related corporate initiatives and promotions.
  • Stay up to date with the latest trends in event management and integrate innovative practices into operations.
  • Oversee the flawless execution of event logistics and ensure exceptional customer satisfaction.
  • Lead event management/operations meetings and promote effective communication and collaboration among team members.
  • Coordinate the Event Operations members of Event Delivery teams and foster teamwork and seamless collaboration.
  • Ensure function spaces, back-of-house areas, furniture, and equipment are meticulously maintained.
  • Cultivate and maintain strong working relationships with guests/clients, vendors, and competitors.
  • Regularly review the effectiveness of event operations and identify areas for improvement.

Key Qualifications:

  • Proven experience in event operations management.
  • Excellent leadership and communication skills.
  • Ability to work under pressure and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Degree in Hospitality, Business, or related field.

PCH, Inc. is an Equal Opportunity Employer and welcomes applications from diverse candidates.



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