Account Director

3 days ago

Chicago, Illinois, United States We Are Envoy Full time
Account Director

Envoy is a digital consultancy that helps organizations accelerate growth through connected customer experiences. We're trusted by iconic brands and tomorrow's category leaders, and our multidisciplinary team of strategists, designers, and technologists deliver client impact through brand building, ecommerce, digital products, built environments, marketing, and communications.

As an Account Director at Envoy, you'll play a leadership role in developing and growing client relationships, as well as managing large-scale traditional and interactive projects from discovery through production and/or development. You'll work closely with our team to deliver high-level strategy and planning discussions with clients, create deeper relationships with key high-level clients, and develop new relationships within existing accounts.

We're looking for someone with deep experience and understanding of experiential, event, digital, and/or non-traditional marketing. You'll be responsible for managing schedules, budgets, and overall project organization, working with our producers to ensure project requirements and timelines are clearly communicated.

As a key member of our team, you'll be expected to work from one of our offices (Irvine, San Diego, or Chicago) up to three days a week. This hybrid approach enables us to maintain a flexible work-life balance while benefiting from in-person collaboration, idea-sharing, and team engagement that's integral to our success.

Key Responsibilities:
  • Provide strategic and account leadership during all client engagements
  • Oversee account P&L and work closely with multidisciplinary teams to develop briefs and SOW documents on a high level
  • Manage schedules, budgets, and overall project organization, working with the producer(s), to ensure project requirements and timelines are clearly communicated
  • Facilitate high-level strategy and planning discussions with clients
  • Create deeper relationships with key high-level clients and develop new relationships within existing accounts to access potential lines of new business and foster a healthy account/agency engagement
  • Being in constant communication with, and potentially managing, different partners/vendors
  • Ensure that the highest level of professional attention and service is maintained on assigned accounts, working to exceed client expectations
Qualifications:
  • Minimum 9+ years of account management experience in an agency environment
  • Experience in an agency environment managing major client relationships directly
  • Experience managing and/or partnering with multiple groups from concepting through installation, such as AV, architects, facilities management, fabricators, etc.
  • Experience with the development and execution of large-scale digital and traditional projects
  • Experience with branded environments, themed entertainment, public spaces, events, motion design, architecture, software engineering, and brand strategy
  • Experience with development technologies, digital production, third-party applications, and platforms
  • Strong creative and analytical thinker with expertise in problem-solving
  • Comprehensive knowledge and experience working in digital marketing and media
  • Experience managing large-scale client budgets

We offer 100% employer-paid health and dental, vision, 401(k) matching, paid vacation, sick leave, and holidays. We're committed to providing an inclusive and welcoming environment for all members of our community. Envoy does not and shall not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.

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