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Assistant General Manager

2 months ago

Miami, Florida, United States Pura Vida Full time

Job Summary:

Pura Vida is seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for leading a team of customer service professionals and ensuring that our guests receive an exceptional experience.

Responsibilities:

  • Lead a team of customer service representatives and provide guidance and support to ensure excellent service delivery.

  • Develop and implement strategies to improve customer satisfaction and loyalty.

  • Manage inventory, labor, and financial reporting to optimize restaurant results.

  • Ensure compliance with all food safety laws and sanitation regulations.

  • Assist in the recruitment, selection, hiring, and retention of talent.

  • Organize, schedule, and supervise shifts of team members.

Requirements:

  • Minimum 1 year experience in customer service in a hospitality environment.

  • High School Diploma or GED required, 2 years of college preferred.

  • Minimum 2 year experience in management in a hospitality environment.

  • Ability to organize and prioritize.

  • Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense.

  • Experience with guest services management and demonstrates leadership abilities.

  • Must be able to frequently lift and or move up to 50 pounds.

  • Ability to read and write in English.

Benefits:

  • Progressive compensation package.

  • Paid training to prepare you for success.

  • On-going career opportunities.

  • Medical Insurance.

  • Vision Insurance.

  • Dental Insurance.

  • Opportunities for growth in management positions.

  • Monthly bonus structure.

Work Environment:

Pura Vida is a fast-paced and dynamic environment that requires a high level of energy and enthusiasm. As a member of our team, you will be expected to work in a team-oriented environment and be flexible with your schedule.

What We Offer:

Pura Vida offers a competitive compensation package, paid training, and on-going career opportunities. We are committed to providing our employees with a positive and supportive work environment that allows them to grow and develop their skills.