Assistant General Manager

4 weeks ago


Miami, Florida, United States iFLY Miami Full time
{"title": "Assistant General Manager", "description": "About iFLY Miami

iFLY Miami is a dynamic and innovative company that is revolutionizing the way people experience flight. As a leader in the industry, we are committed to providing an exceptional customer experience and creating a safe and fun environment for our guests.

Job Summary

We are seeking an experienced and ambitious Assistant General Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing all daily operations, managing our safety culture, and driving sales and revenue growth.

Key Responsibilities
  • Maintain a safe and healthy work environment by enforcing safety protocols and procedures.
  • Oversee daily operations, including managing schedules, monitoring flight manifests, and preparing payroll and commission reports.
  • Develop and implement sales promotions and marketing initiatives to drive revenue growth.
  • Lead by example, fostering a positive and inclusive work environment that prioritizes customer satisfaction and employee engagement.
  • Collaborate with the General Manager to oversee and report on sales data, costs, performance indicators, safety, employee morale, and guest satisfaction.
Requirements
  • At least two years of experience leading teams in a high-volume customer-facing sales setting.
  • Proven track record of driving sales and revenue growth.
  • Excellent communication and leadership skills.
  • Ability to work a flexible schedule, including mornings, evenings, weekends, nights, and holidays.
  • Proficiency in Microsoft Office, CRM platforms, and point-of-sale/ticketing systems.
What We Offer

We offer a competitive salary range of $52,000 to $65,000, a bonus structure, comprehensive medical and dental coverage, a company-matched 401(k), employee discounts, free flight time, and more.

", "lang_code": "en"}

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