Assistant General Manager
3 weeks ago
About Restore Hyper Wellness
Restore Hyper Wellness is a leading provider of innovative health services, including IV drips, hot sauna, hyperbaric oxygen therapy, red light, and cryotherapy. With 200+ locations across 40 states, our goal is to make Hyper Wellness widely accessible, affordable, and fun.
Job Summary
We are seeking an experienced Assistant General Manager to assist in managing the day-to-day operations of our studio, training and onboarding new hires, and overseeing studio performance. The ideal candidate will have previous management experience, a passion for wellness, and a commitment to helping people.
Key Responsibilities
- Meet performance metrics (KPIs), revenue, ordering, inventory, and facilities maintenance
- Assist in executing and coordinating marketing and sales drivers, including pre-sale events, studio events, outreach, and local grassroots marketing initiatives
- Plan, assign, and direct work tasks, fostering a culture of five-star customer service and a team environment that provides exceptional customer service
- Manage client accounts, including freezes/terminations and follow-up on declination of auto-pays
- Ability to work flexible schedules, including weekends and holidays as directed by business needs
Requirements
- Minimum one year of management or supportive leadership role experience
- Ability to multi-task and manage client and staff concerns
- Intermediate computer skills
- Flexible to work day, evening, and/or weekend hours as needed
Benefits
- Medical, dental, vision, disability, and life insurance within 30 days
- 401k retirement plan with vested employer match
Why Join Us?
At Restore Hyper Wellness, we are committed to helping people feel their best, so they can do more of what they love. We offer a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package. If you are passionate about wellness and committed to delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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