Chiropractic Office Front Desk Representative
4 days ago
Ranicki Chiropractic is seeking a highly motivated and organized Front Desk Team Member to join our team. As a Front Desk Team Member, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing patient flow, and ensuring a smooth and efficient experience for all patients.
Key Responsibilities:
- Provide exceptional customer service to patients, answering questions and addressing concerns in a timely and professional manner
- Manage patient flow, ensuring that patients are seen in a timely and efficient manner
- Collect and process payments, as well as manage patient accounts
- Maintain accurate and up-to-date patient records, including demographic information and treatment plans
- Assist with scheduling and coordinating appointments, as well as communicating with patients and staff regarding scheduling and treatment plans
- Perform other administrative tasks as needed, such as data entry and filing
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Previous experience in a healthcare or administrative setting preferred
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and knowledge of software applications, such as Microsoft Office
- Ability to maintain confidentiality and handle sensitive information
Benefits:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and supportive work environment
- Flexible scheduling and work-life balance
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