Commercial Lines Insurance Customer Service Representative
1 week ago
BWO Insurance Group is seeking a motivated and detail-oriented individual to join our team as a Commercial Lines Customer Service Agent. As a key member of our team, you will play a pivotal role in maintaining client satisfaction and loyalty through exceptional service and support.
Key Responsibilities- Assist clients in the processing of insurance claims and policy changes.
- Provide detailed explanations of insurance policies and coverage options to clients.
- Maintain accurate client records and documentation.
- Distribute and handle commercial mail.
- Handle client inquiries via phone, email, and in-person with professionalism and courtesy.
- Collaborate with sales agents to ensure clients understand their options and receive appropriate coverage.
- Manage multiple tasks and maintain high performance under pressure.
- Proven experience in customer service, preferably in the insurance industry.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced office environment.
- Friendly and professional demeanor, with a client-oriented focus.
- Proficient in office software and technology.
- Property & Casualty Insurance License preferred but not required at time of hire. The selected candidate will be expected to obtain this license within 60 days of employment. All associated costs for the licensing exam will be covered by the agency.
BWO Insurance Group is a cornerstone in the independent insurance agency sector since 1985. We are deeply committed to fostering strong client relationships and delivering personalized service. Our team provides comprehensive insurance solutions to our community, driven by a commitment to integrity and care.
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Oak Creek, Wisconsin, United States BWO Insurance Full time{"title": "Commercial Lines Customer Service Agent", "description": "About the RoleBWO Insurance Group is seeking a motivated and detail-oriented individual to join our team as a Commercial Lines Customer Service Agent. In this role, you will play a pivotal part in maintaining client satisfaction and loyalty through exceptional service and support.Key...
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Oak Creek, Wisconsin, United States BWO Insurance Full time{"title": "Commercial Lines Customer Service Agent", "description": "About UsBWO Insurance Group is a cornerstone in the independent insurance agency sector since 1985. We are deeply committed to fostering strong client relationships and delivering personalized service. Our team provides comprehensive insurance solutions to our community, driven by a...
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