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Customer Service Representative

2 months ago

Oak Creek, Wisconsin, United States Greco Wisconsin (Bellissimo Distribution, LLC) Full time
Job Summary

This is a sales support position responsible for providing direct support to all assigned account executives, marketing associates, and customers. As a customer sales representative, the goal is to assist and help resolve all customer needs as quickly and accurately as possible.

Key Responsibilities
  • Answer all incoming concerns/needs from all customers
  • Key pick-up request, handle transportation/routing on delivery questions
  • Process will-call orders
  • Provide customers with invoice copies
  • Process credits
  • Maintain a call list
  • Monitor orders before the cut-off
  • Communicate regularly with account executives and customers
  • Manage same-day deliveries for the operating company
  • Perform other duties as directed by supervisor
Qualifications
  • High school diploma or equivalent
  • 1 year prior outside foodservice sales coordination or customer support experience
  • Preferred: Previous call center experience
Professional Skills
  • Strong telephone communication skills
  • Able to work in a fast-paced environment
  • Ability to sit and work at a PC for extended periods
  • Proficient in MS Office
About the Company

Greco Wisconsin (Bellissimo Distribution, LLC) is a leading foodservice distribution company that operates in the United States. We are committed to providing excellent customer service and support to our customers.

Benefits

We offer a comprehensive benefits package to our employees, including health insurance, retirement plans, and paid time off.