Commercial Lines Account Manager
23 hours ago
We are seeking a highly skilled and motivated Assistant Commercial Lines Account Manager to join our team at Consolidated National Insurers.
This is a fantastic opportunity for a career-driven individual to grow and develop their insurance career in a dynamic and supportive environment.
The successful candidate will be responsible for providing exceptional customer service, working closely with Account Managers and Producers to deliver quality service to our clients, and contributing to the growth and success of our agency.
Key Responsibilities:
- Manage policy renewals, ensure accuracy, and deliver exceptional customer service.
- Oversee policy checking and delivery processes, ensuring timely and accurate delivery to clients.
- Request loss runs from insurance carriers, review policies, audits, and endorsements for accuracy, and report errors for correction.
- Prepare customer correspondence, including certificates of insurance, binders, ID cards, cancellations, and letters.
- Update customer and policy information in our agency management system, ensuring accuracy and compliance.
- Handle client inquiries, research, and resolve problems, providing exceptional customer service.
- Interact with carriers and clients to ensure delivery of exceptional customer service and adherence to policies and procedures.
Requirements:
- Excellent communication and writing skills to effectively communicate with clients, underwriters, and coworkers.
- High School Diploma and 2+ years of experience in insurance, with a current Property and Casualty License.
- Experience with Vertafore/AMS360 is a plus.
Benefits:
- 401k with employer matching.
- Health, dental, and life insurance.
- PTO and paid holidays.
- Hybrid work-from-home options available after successful completion of training.
- A casual office environment with a dedicated and professional team.
- Opportunity for advancement and career growth.
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