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Lead Solutions Architect

2 months ago

California, Missouri, United States Mezmo Full time
Overview of the Position

The Lead Solutions Architect plays a crucial role in Mezmo's expansion strategy. Your primary responsibility is to instill confidence in potential clients that the Mezmo Platform effectively addresses their telemetry and observability data challenges, motivating them to embrace our solution. This will involve close collaboration with Mezmo's technical services team to deliver impactful, value-driven demonstrations, orchestrating successful validation events, and devising strategies that cater to the essential needs and business objectives of prospects.

In this position, you will have the chance to engage with cutting-edge telemetry pipeline and log analysis technologies, utilizing your innovative thinking to develop solutions that exceed customer expectations while contributing positively to the company's revenue growth. Mezmo's Lead Solutions Architects are instrumental in driving revenue by facilitating the acquisition of new clients and are integral to our sales process.

Key Responsibilities:

  1. Engage with potential clients, alongside or independently from an Account Executive, to identify and comprehend their challenges in utilizing telemetry data for observability and related functions.
  2. Showcase the Mezmo platform to assure prospects that it can effectively meet their challenges and requirements.
  3. Conduct Technical Validation events, allowing prospects to witness firsthand how the Mezmo platform can be tailored to their needs and assist in building a business case for purchase.
  4. Collaborate with marketing to enhance lead generation initiatives, including webinars and industry conferences.
  5. Support the business development team in pinpointing the right contacts and crafting effective messaging to capture attention and generate sales leads.
  6. Assist in responding to inquiries from prospects regarding information or proposals.
  7. Work with the Technical Services team to develop sales collateral, including whitepapers, solution demonstrations, and online workshops.
  8. Support the Customer Success and Account Executive teams in expanding the Mezmo solution's presence within existing clients by identifying new use cases and promoting Mezmo's capabilities.

Qualifications:

  • 5+ years of experience in a sales or solution engineering role, successfully marketing a complex platform to a technical audience.
  • Demonstrated success in navigating complex technical sales cycles involving multiple stakeholders.
  • Experience in constructing and presenting proposed solution architectures.
  • Familiarity with observability tools, particularly those utilized for interpreting and analyzing telemetry data.
  • Experience in data analysis using engineering techniques, consolidating findings, and reporting recommendations.
  • Understanding of public cloud services and the components that constitute their infrastructure.
  • Ability to work independently while managing priorities, responsibilities, objectives, and desired outcomes.
  • Strong operational capabilities with the ability to multitask and prioritize effectively in a fast-paced, dynamic environment.
  • Self-motivated learner with a comfort level in acquiring new knowledge or technologies to understand their relevance to the Mezmo platform for effective communication and sales.
  • Proven ability to collaborate with various segments of a Go-To-Market organization, including sales, product marketing, and business development.

Compensation: This role offers a competitive OTE starting salary range of $180,000 to $200,000, along with equity and benefits. Actual compensation is influenced by a variety of factors, including individual skills, experience, and location.

About Mezmo: Mezmo's Telemetry Pipeline simplifies data comprehension, optimizes data management to control costs, and enables rapid responses for data-driven decision-making. By applying data engineering principles, Mezmo empowers organizations to trust their telemetry data and derive business value from it. Our platform centralizes data from diverse sources, utilizing data profiling to enhance understanding before optimizing it through standard and custom processors, directing it to desired destinations for further analysis. With the Mezmo Telemetry Pipeline, enterprises can swiftly respond to incidents or data changes, facilitating quicker decision-making while managing data costs effectively.

Customers appreciate the Mezmo platform for its speed, user-friendliness, and scalability, offering flexibility regardless of the other tools utilized in their observability and security frameworks.

Company Culture at Mezmo

At Mezmo, our culture is paramount. We foster an inclusive, collaborative, and rewarding work environment that empowers our team members to tackle some of technology's most significant challenges. Join us if you:

  • Are eager to solve complex problems.
  • Wish to enable Mezmo's customers, partners, and community to achieve high productivity and success.
  • Thrive in collaborative, cross-functional settings.
  • Enjoy contributing wherever necessary to help the entire company succeed.
  • Take your role seriously, but not yourself. At Mezmo, we believe that pride, humility, and kindness can coexist.
Benefits
  • Competitive compensation package.
  • Comprehensive benefits, including:
    • 100% healthcare coverage for you and your family.
    • 100% dental coverage for you and your family.
    • 100% vision coverage for you and your family.
    • Flexible time off, valuing work-life balance and encouraging recharging opportunities.
    • One company-wide mental health day off each month, in addition to all nationally recognized holidays.
    • $600 annual reimbursement for remote work expenses, alongside hardware setup provided by the company.

This is a full-time remote opportunity. Mezmo is a remote-first organization with employees across various locations. Discover more about our culture and how we maintain connections on our website.