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Senior Patient Account Representative- TULSA

1 month ago


Oklahoma City, Oklahoma, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled Senior Patient Account Representative to join our team at the University of Oklahoma. As a key member of our billing and collections team, you will be responsible for providing exceptional customer service to patients and their families, while also working to resolve past due patient balances through various means, including researching bad addresses, filing insurance claims, and mailing collection letters.

Key Responsibilities:

  • Provide customer service to patients and their families via phone and in-person
  • Work with patients to resolve past due balances through various means
  • Research and resolve bad addresses
  • Filing insurance claims
  • Mailing collection letters
  • Posting patient payments to accounts

Requirements:

  • High School Diploma or GED
  • 24 months recent experience in medical billing, medical collections, or medical billing systems (Allscripts, Epic, or other)
  • Proficient skills in data entry, medical account reconciliation, and charge entries
  • Proficiency with Microsoft Office programs, including Office and Outlook
  • Excellent customer service skills
  • Ability to work successfully with a diverse group of faculty, staff, and patients

Why You'll Thrive at the University of Oklahoma:

The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. We value the unique talents, perspectives, and experiences of our community, and we believe that our diversity is a strength that enriches the learning and working environment at OU.

Equal Employment Opportunity Statement:

The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures.