Patient Account Collector
4 weeks ago
Xpress Wellness Urgent Care is seeking a highly skilled Patient Account Representative to join our team. As a Patient Account Representative, you will be responsible for collections and follow-up with insurance companies to obtain prompt/accurate payment on accounts.
Key Responsibilities:
- Interview patients to collect demographic information and financial/insurance data.
- Verify and obtain insurance coverage and benefits via insurance company website or by telephone.
- Prepare, submit, and manage claims to all insurance carriers.
- Maintain knowledge of current billing requirements for all insurance carriers.
- Track and monitor financial activities of all patients with co-pays, deductibles, financials, or liabilities.
- Resolve billing issues of outstanding claims.
- Initiate contact with patients and/or third-party carriers if there is a delay in responding to statements or claims.
- Ensure maximum efficiency, eliminate rework, and reduce cost.
- Review and respond timely to requests, including emails, telephone calls, issues, account research, and resolution as needed.
- Participate in meetings, conference calls, and training sessions.
Requirements:
- High School diploma and/or equivalent combination of education and experience.
- 12 months experience in Medical Billing, Medical Collections, or Medical Billing Systems.
- Experience with traditional insurance plans, HMO/PPO's, Medicare, Medicaid, and Worker's Comp.
Benefits:
- Competitive pay.
- Generous PTO.
- Health, dental, vision, and retirement package with employer match.
- Short-term disability and long-term disability options.
- Life insurance.
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