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Executive Director

2 months ago

Edison, New Jersey, United States VRC Companies Full time
Vital Records Control - Executive Director

**Job Summary:**

The Executive Director oversees all operational aspects to ensure quality, efficiency, and customer satisfaction. Key responsibilities include:

  • **Strategic Planning:** Develop and implement business strategies to drive growth and improvement.
  • **Team Management:** Supervise and develop personnel to maximize potential and achieve business objectives.
  • **Quality Assurance:** Track and improve quality performance metrics to ensure exceptional customer service.
  • **Facilities and Equipment:** Maintain facilities and equipment to optimal standards, ensuring a safe and productive work environment.
  • **Inventory Management:** Control inventory accuracy and timely deliveries to meet customer demands.
  • **Customer Service:** Provide exceptional customer service, responding to inquiries and resolving issues in a timely manner.
  • **Compliance:** Ensure compliance with all operational requirements, adhering to industry standards and regulations.

**Requirements:**

  • **Education:** College degree in a relevant field.
  • **Experience:** Minimum 3-5 years of supervisory experience in a B2B service industry.
  • **Skills:** Strong problem-solving and organizational skills, with the ability to work flexible hours and handle demanding tasks.
  • **Certifications:** Valid driver's license and clean background check.