Customer Service Representative

3 weeks ago


Fort Wayne, Indiana, United States Chandra Snyder - State Farm Agent Full time

Are you a customer-focused individual looking for a career in insurance and financial services? Do you enjoy working with the public and providing excellent customer service? If so, we may have the perfect opportunity for you.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative, you will be responsible for establishing customer relationships, following up with customers, and educating them about insurance options.

Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Benefits
  • Simple IRA
  • Group Life Insurance Benefits
  • Hourly pay plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
Requirements
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.



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