Customer Service Representative

1 day ago


Bellevue, Washington, United States Elaine Tran Insurance Agency Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Elaine Tran Insurance Agency Inc team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Provide exceptional customer service and support to clients, addressing their inquiries and concerns in a timely and professional manner.
  • Collaborate with clients to understand their unique needs and preferences, and provide personalized solutions to meet their insurance requirements.
  • Coordinate prospecting efforts through direct mail and personal insurance reviews, and enter leads into our system.
  • Process new applications and submit changes to existing policies, ensuring accuracy and efficiency.
  • Work closely with our team to achieve sales and service targets, and contribute to the growth and success of our agency.
Requirements
  • High School diploma or equivalent.
  • Two years of sales and service experience.
  • Ability to multitask and build strong customer relationships.
  • Property and Casualty insurance licensed preferred, with a commitment to obtaining licensure within 60 days if not already licensed.
What We Offer
  • Competitive base salary plus commission and bonuses.
  • Paid training and holidays.
  • Paid Time Off.
  • Health insurance and dental coverage.
  • 401(k) plan.

Elaine Tran Insurance Agency Inc is an equal opportunities employer, committed to diversity and inclusion. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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