Sales Team Associate
4 days ago
About the Role:
We're seeking a highly motivated and customer-focused Sales Team Member to join our team at Michaels Stores. As a Sales Team Member, you will play a key role in delivering an exceptional shopping experience for our customers.
Key Responsibilities:
- Provide a fast and friendly checkout experience, executing cash handling to standards.
- Engage customers on the benefits of our Rewards program and complete enrollments.
- Educate customers on our Voice of Customer (VOC) survey.
- Merchandise recovery and maintenance.
- Support the merchandise return/go back process and general store recovery.
- Acknowledge customers, help locate products, and provide solutions.
- Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
- Support shrink and safety programs.
- Assist with Omni-channel processes.
- Execute a well-merchandised and in-stock store.
- Interact with others in an accepting and respectful manner, remaining positive and respectful, even in difficult situations.
Preferred Qualifications:
- Retail and/or customer service experience preferred.
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