Retail Sales Associate

5 days ago


Spokane, Washington, United States Goodwill Industries of the Inland Northwest Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Goodwill Industries of the Inland Northwest. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating our point-of-sale system, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service
    • Provide outstanding customer service to ensure a positive shopping experience.
    • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Point-of-Sale Operations
    • Operate the point-of-sale system accurately and efficiently.
    • Process customer transactions, including cash, credit, and debit payments.
  • Store Maintenance
    • Maintain a clean and organized store environment, including the sales floor, stockroom, and cash wrap area.
    • Restock shelves and merchandise as needed.
  • Merchandise Handling
    • Process merchandise returns and exchanges.
    • Remove merchandise from the sales floor to the stockroom.
  • Team Collaboration
    • Work collaboratively with other sales floor associates to achieve sales goals and maintain a positive store environment.
Requirements
  • Education
    • High school diploma or equivalent required.
  • Experience
    • Previous retail sales experience preferred.
  • Skills
    • Excellent customer service skills.
    • Ability to work in a fast-paced environment.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.


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