Customer Service Manager

4 weeks ago


Norcross, Georgia, United States Public Storage Full time
{"Job Title": "Customer Service Manager - Self Storage", "Job Description": "Company Overview

Public Storage is the leading provider of self-storage solutions, and we're seeking a skilled Customer Service Manager to join our team.

Key Responsibilities:
  • Assess customer storage needs and provide personalized solutions, including selling packing and moving supplies.
  • Conduct daily storage unit inspections to ensure inventory and availability, and make adjustments as needed.
  • Audit cash drawers and make bank deposits to maintain accurate financial records.
  • Communicate with customers to resolve issues and ensure timely payments.
Requirements:

  • 2+ years of experience in customer-facing roles, preferably in sales or customer service.
  • Valid driver's license and reliable transportation for travel between locations.
  • Ability to lift up to 35 pounds and work in outdoor environments.
What We Offer:

  • Competitive hourly rate and opportunities for performance-based bonuses.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Flexible scheduling and mileage reimbursement for work-related travel.
Why Join Us:

Public Storage is a Great Place to Work, recognized for our commitment to career growth, diversity, and inclusion. Join our team and be part of the self-storage industry's #1 team.", "lang_code": "en-US"}

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