Current jobs related to Customer Service Director - Norcross, Georgia - CabinetCorp
-
Customer Service Director
2 weeks ago
Norcross, Georgia, United States CabinetCorp Full timeAbout UsCabinetCorp is a leading provider of cabinetry solutions, dedicated to delivering exceptional products and outstanding customer service. We are seeking a highly motivated and experienced Customer Service Manager to lead our customer service department and drive customer satisfaction.Job OverviewThe Customer Service Manager will be responsible for...
-
Customer Service Director
1 month ago
Norcross, Georgia, United States CabinetCorp Full time{"title": "Customer Service Manager", "description": "About UsCabinetCorp is a leading provider of cabinetry solutions, dedicated to delivering exceptional products and outstanding customer service. We are seeking a motivated and experienced Customer Service Manager to lead our customer service department and drive customer satisfaction.Position OverviewAs...
-
Customer Service Leader
2 months ago
Norcross, Georgia, United States CabinetCorp Full timeAbout CabinetCorp At CabinetCorp, we are dedicated to providing exceptional cabinetry solutions to homeowners, contractors, and design professionals. As a leader in the cabinet industry, we pride ourselves on delivering top-quality products and outstanding customer service. Position Overview We are seeking a motivated and experienced Customer Service...
-
Customer Service Representative
1 month ago
Norcross, Georgia, United States Global Channel Management Full timeCustomer Service SpecialistGlobal Channel Management is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible for managing customer late lists, moving late jobs through the lab, and communicating with customers.Requirements:High school diploma or equivalent1+ years...
-
Customer Service Representative
2 weeks ago
Norcross, Georgia, United States Domino's Franchise Full timeJob Title: Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Domino's Franchise. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience for our customers.Key Responsibilities:Provide exceptional customer...
-
Customer Service Representative
2 weeks ago
Norcross, Georgia, United States Syntricate Technologies Full timeCustomer Service SpecialistWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing top-notch service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide quality customer service through inbound and outbound...
-
Customer Service Representative
4 weeks ago
Norcross, Georgia, United States CabinetCorp Full time{"title": "Customer Service Representative", "description": "About the JobCabinetCorp is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key Responsibilities:Manage a high...
-
Customer Service Ambassador
2 months ago
Norcross, Georgia, United States VORTEX INDUSTRIES, LLC. Full timeJob SummaryVORTEX INDUSTRIES, LLC. is seeking a highly skilled and customer-focused individual to fill the role of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, resolving inquiries, and ensuring a positive customer experience.Key ResponsibilitiesCustomer...
-
Customer Service Representative
4 weeks ago
Norcross, Georgia, United States Global Channel Management Full timeAbout the JobCustomer Service Specialist needed for Global Channel ManagementAs a Customer Service Specialist, you will be responsible for managing customer late lists, moving late jobs through the lab, and communicating with customers.RequirementsHigh school diploma or equivalentExcellent communication skillsFamiliarity with electronic communication...
-
Customer Service Representative
2 weeks ago
Norcross, Georgia, United States Syntricate Technologies Full timeJob Title: Customer Service SpecialistGreetings, we are seeking a skilled Customer Service Specialist to join our team at Syntricate Technologies. If you are a motivated individual with excellent communication skills, we encourage you to apply.Job Summary:We are looking for a Customer Service Specialist to provide top-notch service to our customers. As a key...
-
Customer Service Representative
2 months ago
Norcross, Georgia, United States CabinetCorp Full timeAbout the JobCabinetCorp is seeking a highly skilled Customer Service Representative to join our team.Job Description:We are looking for a customer-oriented service representative who will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Key...
-
Customer Service Representative
4 weeks ago
Norcross, Georgia, United States LoanMax Title Loans Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and bilingual Customer Service Representative to join our team at Loan Max Title Loans. As a key member of our team, you will be responsible for providing exceptional customer service, processing loans, handling cash, and making collection calls.Responsibilities:Provide superior...
-
Customer Service Representative
7 days ago
Norcross, Georgia, United States Spoke Custom Products LLC Full timeJob Title: Customer Service RepresentativeJob Summary:The Customer Service Representative will be responsible for ensuring customer satisfaction and retention by providing exceptional customer service, resolving customer issues, and promoting product adoption.Key Responsibilities:Build strong relationships with customers to understand their needs and...
-
Customer Service Representative
1 month ago
Norcross, Georgia, United States Transdev Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Transdev. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesRespond to...
-
Customer Service Representative
2 weeks ago
Norcross, Georgia, United States CarMax Full time{"title": "Customer Service Assistant", "description": "Deliver Exceptional Customer ExperiencesAt CarMax, we're committed to providing an iconic customer experience. As a Customer Service Assistant, you'll play a critical role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Connect with customers via phone,...
-
Customer Service Representative
2 weeks ago
Norcross, Georgia, United States Diverse Staffing Full timeJob Title: Customer ServiceAt Diverse Staffing, we are seeking a skilled Customer Service Representative to join our team at the Hertz location at the ATL Airport. As a Customer Service Representative, you will be responsible for assisting consumers with their vehicle condition report after drop-off.Key Responsibilities:Greet customers upon return and...
-
Customer Service Representative
4 weeks ago
Norcross, Georgia, United States D.H. Pace Company, Inc. Full timeJob OverviewDH Pace Company, Inc. is seeking a highly skilled Customer Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesTriage incoming calls and emails from customers, providing timely...
-
Customer Service Representative
2 months ago
Norcross, Georgia, United States Global Channel Management Full timeCustomer Service Specialist RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Global Channel Management.Key Responsibilities:Manage customer late lists and communicate with customers to resolve issues.Perform duties within the customer service department or other areas as assigned.Maintain a clean and organized work...
-
Customer Service Representative
4 weeks ago
Norcross, Georgia, United States LoanMax Title Loans Full timeCustomer Service Representative Job DescriptionAre you looking for a stable, full-time position with career potential? We are seeking a motivated and dependable Customer Service Representative to join our team at LoanMax Title Loans.Key Responsibilities:Provide exceptional customer service to our clientsProcess loans and handle cash transactionsMake...
-
Customer Service Representative
1 month ago
Norcross, Georgia, United States Domino's Franchise Full timeJob OpportunityWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Domino's Pizza. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, and ensuring timely pizza delivery.Key Responsibilities:Provide excellent customer service, greeting customers...
Customer Service Director
2 months ago
CabinetCorp is a leading provider of cabinetry solutions, dedicated to delivering exceptional products and outstanding customer service. We are seeking a highly motivated and experienced Customer Service Manager to lead our customer service department and drive customer satisfaction.
Position OverviewAs the Customer Service Manager at CabinetCorp, you will be responsible for overseeing the customer service team, ensuring that our clients receive the highest level of service and support. You will manage customer inquiries, resolve issues, and work closely with internal teams to improve processes and deliver a seamless customer experience.
Key Responsibilities- Lead the Customer Service Team: Supervise, train, and mentor the customer service team to ensure they provide exceptional support to clients and resolve issues efficiently.
- Develop and Implement Policies: Create and enforce customer service policies and procedures that enhance the customer experience and streamline operations.
- Handle Escalations: Address and resolve complex customer complaints and escalations, providing effective solutions and ensuring customer satisfaction.
- Monitor Performance Metrics: Track and analyze customer service performance metrics, including response times, resolution rates, and customer satisfaction scores, to identify areas for improvement.
- Collaborate with Internal Teams: Work with sales, design, and production teams to address client needs, manage orders, and ensure timely and accurate delivery of products and services.
- Enhance Customer Experience: Identify opportunities to improve the customer experience and implement initiatives that exceed client expectations and foster long-term relationships.
- Manage Customer Relationships: Build and maintain strong relationships with clients, understanding their needs, and providing proactive support to ensure their satisfaction.
- Oversee Order Processing: Supervise the order processing workflow to ensure accurate order entry, timely fulfillment, and effective management of returns and exchanges.
- Implement Training Programs: Develop and conduct training programs for the customer service team to enhance their skills and knowledge of products, services, and best practices.
- Stay Informed on Industry Trends: Keep up with industry developments and trends in the cabinet industry to provide relevant insights and maintain a competitive edge.
- Proven Customer Service Experience: Extensive experience in customer service management, with a strong track record of leading teams and improving customer satisfaction.
- Knowledge of the Cabinet Industry (Preferred): Familiarity with the cabinet or home improvement industry is preferred but not required. We value relevant experience and a willingness to learn.
- Excellent Leadership Skills: Demonstrated ability to lead and motivate a team, manage performance, and foster a positive work environment.
- Strong Communication Skills: Outstanding verbal and written communication abilities, with the capacity to interact effectively with clients, team members, and other stakeholders.
- Problem-Solving Skills: Proven ability to resolve complex issues, manage escalations, and find solutions that meet customer needs and align with company goals.
- Organized and Detail-Oriented: Strong organizational skills with attention to detail, capable of managing multiple tasks and responsibilities simultaneously.
- Customer-Centric Approach: A passion for delivering exceptional customer service and a commitment to creating positive experiences for clients.
- Experience with CRM Systems: Familiarity with customer relationship management (CRM) systems and software is a plus.
- Bachelor's Degree (Preferred): A degree in Business, Management, or a related field is preferred but not required.
- Competitive Salary: Competitive base salary with performance-based bonuses.
- Comprehensive Benefits Package: Health, dental, and vision insurance, 401(k) with company match, paid time off, and more.
- Professional Development: Opportunities for career growth and development, including training and mentorship programs.
- Supportive Work Environment: A collaborative and supportive team culture that values your contributions and offers opportunities for advancement.
