Store Operations Manager

4 days ago


Saginaw, Michigan, United States GPM Investments LLC Full time
Job Description

Overview

GPM Investments LLC is seeking a highly motivated and experienced Store Manager to lead our expanding team of retail professionals. As a Store Manager, you will be responsible for driving sales growth, managing store operations, and ensuring exceptional customer service.

Key Responsibilities

  • Leadership and Team Management
    • Lead and motivate a team of 8-15 retail professionals to achieve sales goals and exceed customer expectations.
    • Develop and implement strategies to improve team performance and productivity.
  • Store Operations
    • Oversee daily store operations, including inventory management, merchandising, and visual displays.
    • Ensure the store is stocked with fresh products and meets company standards.
  • Sales and Customer Service
    • Develop and implement sales strategies to drive revenue growth and increase customer loyalty.
    • Provide exceptional customer service, responding to customer complaints and concerns in a timely and professional manner.
  • Financial Management
    • Manage store expenses, including labor costs, inventory, and supplies.
    • Develop and implement strategies to reduce costs and improve profitability.
  • Recruitment and Training
    • Recruit, hire, and train new team members to ensure a skilled and motivated workforce.
    • Develop and implement training programs to improve team performance and productivity.

Requirements

  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum 2 years of retail management experience, preferably in a convenience store or similar environment.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Strong leadership and team management skills, with the ability to motivate and develop a team of retail professionals.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, team members, and management.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Valid driver's license and access to an insured vehicle.

Benefits

  • Competitive salary and bonus structure.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.


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