Addiction Recovery Coordinator
16 hours ago
Job Summary:
The Admissions Coordinator plays a crucial role in the treatment process, connecting with potential clients and their families through valued treatment partners and marketing resources. This position requires strong communication and relational skills to coordinate intakes, transfers, and discharges, while maintaining partnership accounts and working collaboratively with upper management to determine client eligibility for admission.
Key Responsibilities:
- Coordinate intake logistics, availability, and transportation, communicating with Director, Program Managers, Facility Technicians, and Drivers.
- Complete Pre-admission assessments, indicating drug use history and medical condition.
- Collect applicable client insurance deductibles and co-payments.
- Screen clients for violent history, sexual offenses, and suicidality.
- Coordinate pertinent information with Utilization/Concurrent Review Specialists and Billers.
- Provide weekly and monthly reports on client numbers, intakes, and discharges.
- Collect and process client payments in accordance with company policy and procedures, HIPAA, state, and federal laws and regulations.
Requirements:
- Ability to establish and maintain cooperative working relationships with clients, families, treatment partners, referring facilities, outreach coordinators, marketers, community resources, facility staff, supervisors, utilization review/billers, health care clinicians, and medical and mental health professionals.
- Ability to positively interact and develop rapport with clients and their families.
- Ability to develop and maintain systems to track intakes, partnerships, and financials.
- Ability to evaluate and review effectiveness of outreach strategies.
- Time management, ability to work independently, and organizational skills required.
Education and Experience:
- A.A. or B.A. preferred or equivalent experience in the field of addiction.
- 2 years experience in the field of addiction and mental health or equivalent human services work experience preferred.
Computer Skills:
- Computer Literacy in doc, spreadsheet, and email.
- Proficiency in KIPU Systems Client Management Software.
Certificates and Licenses:
- Valid Driver's License.
- CPR/First AID.
- Drug and Alcohol Counseling Credential or Internship Preferred.
Other Requirements:
- Negative TB test results within past year.
- Medical Clearance to work within past year.
- Ability to pass pre-employment and random drug screenings.
Work Environment:
Work is performed both onsite at residential detox facilities, in corporate office, and in mobile situations with 24-hour availability. This may include work in facility office as well as the grounds of the entire facility, including upstairs resident rooms, clinical office, and laundry room that are accessed via staircase, and outdoor grounds. Periodic use of company vehicles for intakes/discharges at other treatment facilities and transportation hubs, to doctor appointments, to outings and recovery meetings may be required. Work is periodically performed in emergency and stressful situations. The noise level in the work environment is usually quiet in office settings and moderate in other situations.
Blood/Fluid Exposure Risk:
Some job tasks involve exposure to blood, body fluids, and/or tissue. Staff must wear gloves and follow infectious control procedures when interacting with clients in conditions in which exposure is possible, such as handling onsite urinary analysis, conducting first aid, and conducting search of client's belongings and person. Staff may be exposed to infectious disease, needles, and illicit substances during searches.
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