Student Residence Hall Front Desk Manager

6 hours ago


Swanzey, New Hampshire, United States Southern New Hampshire University Full time
Job Summary

Southern New Hampshire University is seeking a highly motivated and organized student to serve as a Front Desk Manager for our residence halls. As a key member of the Residence Life team, you will be responsible for providing exceptional customer service, supporting the front desk staff, and contributing to the overall success of our community.

Key Responsibilities
  • Front Desk Operations: Manage the front desk, including scheduling, staffing, and training front desk attendants.
  • Community Engagement: Foster a positive and inclusive community by welcoming residents, answering questions, and directing them to resources as needed.
  • Communication: Serve as a point of contact for residents, staff, and faculty, and maintain effective communication with the Residence Life team.
  • Event Planning: Assist with planning and executing events and programs that promote community building and engagement.
  • Administrative Tasks: Perform various administrative tasks, such as data entry, record-keeping, and reporting.
  • Maintenance and Facilities: Report maintenance requests and ensure the front desk area is clean and organized.
Requirements
  • Enrollment: Currently enrolled in classes as part of a SNHU degree program.
  • Work Study: Work study part of financial aid package.
  • Preferred Qualifications: Prior experience in a residential setting or customer service role.
What We Offer

As a Front Desk Manager at Southern New Hampshire University, you will have the opportunity to develop valuable skills, build relationships with students and staff, and contribute to the success of our community. We offer a competitive hourly rate and a dynamic work environment.



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