Customer Experience Specialist

2 weeks ago


Tempe, Arizona, United States Goettl Air Conditioning Full time

**Customer Experience Representative Role**

We are seeking a skilled Customer Experience Representative to join our team at Goettl Air Conditioning & Plumbing Contact Center. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.

**Key Responsibilities:**

  • Communicate services offered to customers and build strong relationships
  • Address customer inquiries and concerns in a timely and professional manner
  • Schedule service appointments and set up accounts/contracts with new customers
  • Provide resolution to customer concerns and route calls accordingly
  • Establish rapport with new and existing customers

**What We Offer:**

  • Competitive pay and benefits package
  • A fun and dynamic work environment
  • Opportunities for growth and development

**Requirements:**

  • Prolonged periods of sitting at a desk and working on a computer
  • Ability to work in a fast-paced environment and meet deadlines
  • Excellent communication and interpersonal skills

**Goettl is an Equal Opportunity Employer**

We are committed to creating a diverse and inclusive work environment and prohibit discrimination and harassment of any kind. We encourage applicants of all ages and backgrounds to apply.



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