Social Service Assistant

3 days ago


Canton, Ohio, United States Axess Family Services Full time
Job Title: Social Service Assistant

We are seeking a highly motivated and compassionate Social Service Assistant to join our team at Axess Family Services. As a key member of our team, you will play a vital role in providing support to our residents and ensuring their overall well-being.

Key Responsibilities:
  • Assist in the efficient running of the facility and its therapeutic programming.
  • Answer phones, direct inbound calls, and take messages.
  • Keep the front office organized and maintain accurate records.
  • Prepare rooms for incoming residents and ensure a smooth transition.
  • Assist residents with communication and liaison with various agencies to secure appointments.
  • Accompany residents to appointments as needed.
  • Provide a level of support necessary to ensure all residents experience an improved quality of life.
  • Attend staff meetings and trainings as required by management.
  • Foster positive working relationships with other staff members.
  • Maintain up-to-date knowledge of internal fire regulations and procedures.
Requirements:
  • Ability to model open communication, fair and equitable treatment, and display caring and compassion.
  • Excellent in-person, phone, email, and written communication skills.
  • Knowledge of community services and Microsoft Word skills.
  • Valid Ohio Driver's License and ability to meet agency requirements for driving insurability.
  • Must be able to meet agency requirements for criminal background check and have reliable transportation and a phone.
Preferred Qualifications:
  • CPR/First Aid Certification.
  • Experience working in crisis intervention.


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