Patient Care Coordinator

3 days ago


Seattle, Washington, United States Fred Hutchinson Cancer Center Full time
Job Summary

We are seeking a highly skilled Patient Care Coordinator to join our dynamic team at Fred Hutchinson Cancer Center. As a Patient Care Coordinator, you will play a critical role in ensuring the smooth delivery of patient care by coordinating scheduling, communicating with patients and families, and providing exceptional customer service.

Key Responsibilities
  • Schedule patient appointments and coordinate with other departments to ensure efficient patient flow.
  • Communicate with patients, families, and healthcare providers to identify needs and resolve issues.
  • Update patient contact information and manage scheduling requests.
  • Work closely with the care team to ensure continuity of care and develop trusted relationships with patients.
  • Manage emergency situations and initiate correct procedures.
  • Support the overall function of the department and may be required to take on additional duties.
Requirements
  • High school graduate or equivalent.
  • Ability to work independently and prioritize concurrent responsibilities.
  • Excellent communication and customer service skills.
  • Proficient in the use of computer systems and data entry.
  • Ability to solve complex problems and meet patient needs.
Preferred Qualifications
  • Bachelor's degree (BA or BS).
  • Minimum of 2 years of experience in a patient care setting.
  • Experience with Epic or other scheduling and registration software.
Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected.



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