Warm Welcome Specialist

4 days ago


Charlotte, North Carolina, United States Famous Toastery Full time
Join Our Team

Famous Toastery is a fast-paced and dynamic restaurant looking for a highly organized and customer-focused Host. As a key member of our front-of-house staff, you will be responsible for creating a welcoming atmosphere and ensuring a positive experience for all guests.

Responsibilities:

  • Welcome guests as they arrive, setting the tone for a great experience.
  • Seat guests in a friendly and efficient manner, ensuring they feel valued.
  • Manage the waitlist, keeping guests informed and up-to-date on wait times.
  • Provide excellent customer service, responding to guest inquiries and resolving any issues that may arise.
  • Collaborate with servers to ensure seamless service and exceed guest expectations.
  • Perform various side duties, including answering phones, taking 'To Go' orders, bussing tables, general cleaning, expediting orders, and checking out guests.

Benefits:

  • $13-$17 per hour, depending on experience.
  • No evening shifts – Enjoy your evenings off.
  • Free shift meals – Savor delicious meals on us during your shifts.
  • Competitive pay and flexible work hours.
  • Health, dental, vision, and short-term disability insurance.
  • Employee Assistance Program (EAP) services.
  • 401k and paid time off for full-time team members.


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