Optical Operations Manager

2 weeks ago


Charlotte, North Carolina, United States EssilorLuxottica Full time
Job Title: Oakley - Licensed Optician

Job Summary:

We are seeking a highly skilled Licensed Optician to join our team at Oakley. As an Optician, you will be responsible for providing exceptional customer service, educating customers on our optical products, and working closely with the store management to drive business growth.

Key Responsibilities:

  • Deliver outstanding customer service and ensure customer satisfaction.
  • Develop and maintain in-depth knowledge of our optical products and services.
  • Work collaboratively with store management to identify opportunities for growth and implement strategies to drive business expansion.
  • Foster a culture of learning and development within the team, ensuring all team members are equipped to provide exceptional customer service and product knowledge.
  • Build strong relationships with the local community to attract new customers and drive business growth.
  • Anticipate and resolve customer issues in a timely and professional manner.
  • Perform daily retail operations tasks, including maintaining store appearance and adhering to operating policies and procedures.

Requirements:

  • Current State Optician License.
  • High School Graduate or Equivalent.
  • Knowledge of current optical theory and practices.
  • 1+ years of retail sales experience.
  • Availability to work a flexible schedule, including nights, weekends, and holidays.
  • Strong communication and relationship-building skills.
  • Ability to work in a fast-paced environment and lift up to 40 lbs.

Preferred Qualifications:

  • Optical dispensing experience.

What We Offer:

EssilorLuxottica offers a competitive salary, bonus, and commission plan, as well as a comprehensive benefits package, including health care, retirement savings, paid time off, and employee discounts.

Equal Opportunity Employer:

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive work environment and providing reasonable accommodations to individuals with disabilities.



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