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Customer Success Coordinator
2 months ago
About the Role:
We are seeking a highly motivated and detail-oriented Customer Experience Intern to join our team at Interos Inc. As a Customer Experience Intern, you will play a critical role in helping us deliver exceptional customer experiences and drive business growth.
Key Responsibilities:
- Meet and engage with our portfolio of customers to understand their business needs and goals.
- Develop relationships with cross-functional teams, including Customer Success, Solution Engineering, Support, and Sales.
- Prepare and attend customer cadence calls, tracking notes and action items.
- Assist in drafting and tracking success plans and related assets/activities.
- Collaborate in preparing executive read-outs on customer health and assist in preparing Quarterly Business Reviews (QBRs).
Requirements:
- Currently pursuing a Bachelor of Science or Bachelor of Arts in Marketing, Communications, Engineering, or Governmental Studies.
- Strong writing and editing skills are essential.
- The ideal candidate will be a self-motivated, self-starter equipped with strong organizational and multi-tasking skills.
- Must have the ability to meet deadlines.
- Detail-oriented with strong organizational skills.
- Excellent written and verbal communication skills.
- Strong computer skills and a quick learner of new technology.
- Strong interpersonal skills and judgment.
- Enthusiastic and self-motivated with a good sense of humor.
- Interest in learning about and sharing in our mission.
Preferred Qualifications:
- Graduation date of December 2021 or May 2022.
- Previous intern or communications experience is a plus.
- Experience with Salesforce is a plus.
About Interos Inc:
Interos Inc is a leading provider of business relationship mapping and risk management solutions. We are committed to helping our customers navigate complex business relationships and make informed decisions.
