Customer Service Team Lead

13 hours ago


Cicero, United States Goodwill of the Finger Lakes Full time
Customer Service Team Leader

The Customer Service Team Leader plays a vital role in supporting the Store Manager by serving as the Manager on Duty (MOD), ensuring the highest standards of safety, sales, production, programs, and services are maintained.

About the Role
  • Collaborate with cross-functional teams to drive business results and improve customer satisfaction.
  • Assume responsibility for the Store Manager's duties in their absence, ensuring seamless operations and maintaining the company's reputation.
  • Develop and implement strategies that drive sales growth, improve customer engagement, and enhance the overall shopping experience.
  • Lead by example, demonstrating exceptional customer service skills and promoting a positive, inclusive work environment.
About Our Company

We are a leading retailer dedicated to providing an exceptional shopping experience for our customers. Our team is passionate about delivering outstanding customer service and creating a positive and inclusive work environment.

We are committed to making a difference in the lives of our customers and the communities we serve. If you share our passion for customer service and our commitment to excellence, we encourage you to explore this opportunity.


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