Automotive Retail Trainer

2 weeks ago


Chattanooga, Tennessee, United States Long of Chattanooga AutoMall Full time
Job Title: TechWALL Trainer

At Long of Chattanooga AutoMall, we're seeking an experienced TechWALL Trainer to join our team. As a TechWALL Trainer, you will be responsible for training dealership personnel on the effective execution of TechWALL products, ensuring consistent quality installation training, and imbedding the software by training dealership personnel on Best Practice processes associated with TechWALL products and services.

Key Responsibilities:
  • Travel 75% of the time to dealerships throughout the US to train on TechWALL products
  • Prepare for the effective execution of TechWALL products being installed
  • Plan travel according to TechWALL training schedule and company travel guidelines
  • Execute installation processes to assure consistent quality installation training
  • Train fixed operations personnel on administrative functions associated with TechWALL products
  • Assure software adjustments are made to personalize the software for the store and users as needed during installation and follow-up visits
  • Execute initiatives focused on client retention
Requirements:
  • 5+ years of automotive retail, consulting, and management experience
  • Bachelor's Degree preferred
  • Ability to travel 75% of the time, including overnight stays
  • Excellent facilitation, presentation, coaching, and communication skills
  • Solid computer literacy, time management, and scheduling skills
  • Automotive Systems Training Experience
  • Knowledge of proprietary OEM systems
  • Knowledge of retail business processes
  • Knowledge of fixed operations
  • Working knowledge of inventory management and workbench platforms
  • Understanding of future automotive retailing/fixed operations landscape and a desire to affect positive change in the industry
  • Ability to recognize opportunities where others see challenges
  • Competency in basic performance consulting tools, such as Root Cause Analysis and Action Planning


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