Property Manager
4 weeks ago
We are seeking a highly skilled Property Manager to join our team at Portsmouth Redevelopment and Housing Authority. As a key member of our staff, you will be responsible for managing the daily operations and functions of our Low-Income Housing Tax Credit (LIHTC) and other housing properties.
Key Responsibilities- Establish and implement leasing goals to maximize rental income while minimizing expenses.
- Develop and manage annual operating budgets to ensure financial stability.
- Analyze and review monthly and quarterly financial statements to identify areas for improvement.
- Evaluate market conditions and trends to ensure competitive service.
- Ensure full occupancy of dwelling units and coordinate timely apartment turnovers to minimize losses in rental income.
- Collect and safeguard deposits and accounts for rental receipts upon initial move-in.
- Conduct move-in orientations, lease reviews, and resident training to ensure a smooth transition for new residents.
- Maintain accurate and confidential records and files, adhering to all relevant regulations and policies.
- Enforce lease provisions and other policies regarding property operations and make recommendations regarding lease cancellations.
- Ensure timely payment of rent and other charges, monitor delinquent accounts, and conduct follow-up collection conferences.
- Attend court proceedings regarding restitution of property damage, unlawful detainers, and debt warrants related to delinquency in payment.
- Ensure compliance with Department of Housing and Urban Development (HUD) occupancy standards and regulations.
- Perform quality assurance and control checks on resident files, including move-ins, move-outs, recertifications, and maintenance work orders.
- Develop and maintain all pertinent records concerning property activities and ensure timely submission of reports to the Authority, HUD, and other relevant agencies.
- Monitor and ensure regulatory compliance and satisfactory ratings on HUD performance indicators.
- Coordinate plans, supervise all aspects of property buildings and grounds maintenance, and develop and implement a preventive maintenance program.
- Monitor monthly apartment inspection schedules, identify housekeeping problems, and conduct follow-up inspections.
- Investigate and resolve resident complaints in a timely and professional manner.
- Maintain records and data concerning neighborhood disturbances, narcotics, housekeeping problems, liability issues, and other relevant information.
- Attend various meetings, conferences, and assist in operations of Resident Councils as requested by council members.
- Procure goods, services, and products within established budgets and observe all safety rules and regulations.
- Thorough knowledge of current and applicable federal, state, and local regulations of public housing and occupancy practices, techniques, policies, and philosophies, especially as related to subsidized housing under HUD and LIHTC.
- Knowledge of budget, finance, and procurement procedures used in property management.
- Ability to plan, coordinate, and supervise the work of others.
- Working knowledge of social and community services programs.
- Excellent verbal and written communication skills, with the ability to make presentations before others.
- Computer literacy in the use of a personal computer and electronic communications.
- Skill in human relations necessary to maintain effective working relationships with residents and staff.
- Comprehensive concepts of tax credit management.
- Ability to obtain certification for a Property Manager within 12 months of employment and Housing Credit Certified Professional (HCCP) certification within two years of employment.
- Coordinates with local agencies to provide services essential to upgrading the social and economic well-being of residents and property.
- Conducts or oversees the inventory of all property.
- Monitors contractors for compliance and control costs, recommending contract cancellation or renewal based on past performance.
- Must be detail-oriented in performing and coordinating work activities.
- Participates in the interview process of staff and makes hiring recommendations, performing supervisory duties including setting standards for work performance, communicating standards to employees, assigning and coordinating work, promoting, developing, disciplining, and counseling employees on performance, and conducting performance evaluations.
- Promotes a positive image of the Authority by establishing and maintaining a viable and positive working relationship with residents, co-workers, local agencies, and all appropriate agencies of the City with which the Authority may come into contact.
- Ability to handle multiple tasks and make sound decisions while working independently.
This position requires the ability to complete all physical duties of the job with or without a reasonable accommodation.
- Use of hands/fingers to handle or feel – Sufficient manual dexterity to allow operation of a variety of computer and other office equipment.
- See – Ability to observe, identify, and recognize details at close range. Must have the ability to identify and distinguish color variations.
- Stand or Sit – Must be able to remain in a stationary position 50% of the time.
- Walk, move, and traverse – Ability to stoop, kneel, bend, stretch, crawl, and climb a ladder, etc.
- Stoop, kneel, crouch, or crawl – Constantly positions self to perform the essential functions of the job duties.
- Move, transport, position, install, remove – Frequently moves items weighing up to 50 pounds across areas for various needs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.
Experience and Training- Associate's degree from a college or university of recognized standing.
- Ten (10) years of proven property management experience may be substituted in lieu of a college degree.
- HCCP certification or equivalent certification is required.
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