Front Desk Representative

2 days ago


Albuquerque, New Mexico, United States Aimbridge Hospitality Full time
Front Desk Agent

Aimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at the Hyatt Place Albuquerque Airport. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.

Key Responsibilities:
  • Greet and welcome guests, responding to their inquiries and requests in a timely and professional manner.
  • Manage the front desk operations, including check-ins, check-outs, and room assignments.
  • Handle guest requests for information, mail, and messages, and respond to their concerns in a courteous and efficient manner.
  • Collaborate with other departments to ensure seamless guest experiences.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Strong problem-solving skills and attention to detail.
  • Previous experience in a customer-facing role, preferably in the hospitality industry.

Aimbridge Hospitality offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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