Assistant Salon Director

3 days ago

Knoxville, Tennessee, United States Sun Tan City - Mason Group Full time
Job Description

As an Assistant Salon Director at Sun Tan City - Mason Group, you will be responsible for maintaining a high-energy, positive environment where client-centric service is consistently demonstrated. You will help drive store performance, foster superior client service, and maintain operational excellence to meet or exceed established productivity goals.

Key Responsibilities:
  • Monitor and manage daily operations of the salon in a fast-paced environment.
  • Lead by example in all company operations, including creating a client-centric experience and meeting personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establish clear goals and objectives for Team Members.
  • Provide coaching, training, and feedback to improve Team Members' daily performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director in controlling top-line revenue and expenses.
  • Help maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
  • Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
Requirements:
  • College education preferred, but not required.
  • Management and/or Sales experience required.
  • Basic Computer skills (ability to use Word, Excel, and Outlook).
  • Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving and organizational/planning skills.
  • Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
  • Team building skills.
  • Ability to prioritize and delegate.
Physical Requirements:
  • Ability to stand and walk for long periods of time.
  • Ability to bend at the waist to clean tanning equipment.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to bend down to pick up trash, towels, etc. from the floors.
  • Ability to perform salon cleaning functions, including dusting, sweeping, mopping, scrubbing, etc.

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