Front Desk Coordinator

13 hours ago


Houston, Texas, United States The Pinpoint Group Full time

{"h1": "Front Desk Coordinator Job Description", "p": "At The Pinpoint Group, we are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. As a Front Desk Coordinator, you will be responsible for maintaining the physical therapy centers and providing exceptional patient experiences that set us apart from other therapy centers.

Responsibilities:

* Maintain the overall cleanliness and organization of the facility
* Provide excellent customer service to patients and visitors
* Coordinate patient referrals, registration, and scheduling
* Enforce patient compliance to scheduled appointments
* Prepare and maintain patient charts
* Answer incoming calls and route them appropriately
* Work as a team to maintain an arrival rate of 95% or greater
* Enter patient data with accuracy
* Monitor and maintain overall patient flow to ensure clinics operate efficiently
* Notify the Manager of all actions occurring during the day
* Maintain excellent internal and external communication
* Assist with other projects and tasks as assigned by the supervisor

Requirements:

* Excellent time management skills with a proven ability to meet deadlines
* Strong attention to detail
* Ability to multi-task effectively while maintaining a positive attitude
* Demonstrate professionalism and business ethics
* Excellent organizational and interpersonal skills

If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient experiences, we encourage you to apply for this exciting opportunity.", "h2": "Skills and Knowledge", "ul": [{"li": "Excellent time management skills with a proven ability to meet deadlines"}, {"li": "Strong attention to detail"}, {"li": "Ability to multi-task effectively while maintaining a positive attitude"}, {"li": "Demonstrate professionalism and business ethics"}, {"li": "Excellent organizational and interpersonal skills"}]}



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