Administrative Support Specialist
7 days ago
**Job Description:** We are seeking a highly skilled and organized individual to join our team as a Travel Coordinator at Alabama A&M University. The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people. This role is responsible for processing travel requests, managing expenses, and providing exceptional customer service to our faculty, staff, and students.
Key Responsibilities:
- Process travel requests and expenses reports in SAP Concur and traditional paper form for student travel.
- Analyze invoices, receipts, and other documentation for accuracy, verifying the completeness of documentation to approve, deny, and clear travel charges incurred.
- Communicate with University faculty, staff, and students related to travel.
- Conduct trainings with the University faculty and staff on SAP Concur travel management system.
- Ensure that all travel follows the University and Alabama State policy and procedure.
- Process monthly liquidations for travel encumbrances.
- Process reconciliations for travel advances.
- Maintain relationships with all Faculty, Staff, and Student.
- Process request in an efficient and timely manner.
- Attend travel trainings and professional development trainings to stay abreast of information pertaining to travel.
- Must be customer focused, employ excellent judgment, discretion and employ excellent customer service skills.
- Ability to use independent judgment.
- Must understand customer service standards and procedures.
- Must pay attention to detail.
- Must have the ability to work with people at all levels inside and outside the University.
- Must be able to adapt to a fast-paced environment.
- Perform other duties as assigned.
Education and Experience:
- B.S. Degree in Business Administration, Business Management, Accounting or related field.
- One (1) - Two (2) years of professional level experience with customers, travel, reconciliation and compliance.
- Two (2) - Three (3) years of customer service experience.
- Must have a detailed understanding of, and experience with Microsoft Excel, Word, Outlook and Adobe Pro software.
Salary: $43,000.00 - $54,700.00 Annually.
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