Sales Operations Manager

1 week ago

North Grafton, United States Precision Castparts Corp Full time

Country:
United States of America

State / County:
Massachusetts

City:
North Grafton

Division:
Wyman Gordon

Company:
Grafton

Function:
Sales

Workplace Type:
On-Site

Position type:
Full Time

Opportunity ID: 13787

Company Overview:

With over 120 facilities and around 20,000 employees globally, Precision Castparts Corp. stands as the industry leader in producing large, intricate structural investment castings, airfoil castings, forged components, aerostructures, and highly engineered, critical fasteners for aerospace applications.

Additionally, we excel in manufacturing airfoil castings for the industrial gas turbine sector.

Our offerings also include extruded seamless pipe, fittings, and forgings for power generation and oil & gas sectors; commercial and military airframe aerostructures; as well as metal alloys and other materials for casting and forging industries.

Given the critical nature of our products, we prioritize quality and reliability - not only in the materials and products we create but also in the talent we attract.

PCC is unwavering in its commitment to being a high-quality, cost-effective, and timely producer; delivering maximum value to our clients while consistently seeking strategic, profitable growth.


Job Purpose:

This role is accountable for overseeing all facets of sales and customer satisfaction, including the company's profitability at the top line (net margin before manufacturing variances) concerning the sale of forgings to domestic clients.

The individual will undergo training under the Sales Manager to progress to the Sales Manager position.

Key Responsibilities:
Leads a contract administration team responsible for all business at commercial sales accounts.

This role is accountable for account profit margins, delivery integrity, customer satisfaction, sales and margin forecasting, and must proficiently manage all administrative functions related to customer satisfaction from order entry to the delivery of the final product.

The incumbent is expected to possess extensive market knowledge and be capable of establishing contacts and building relationships that will foster future sales.

This position is responsible for negotiating all contracts and approving all quotations issued within the managed area.

The incumbent directs and coordinates the efforts of external field representatives to achieve new business objectives and enhance relationships with existing clients.

This role is crucial for attaining business objectives related to sales revenue and profit margins.

Qualifications:
A four-year degree in Business, Engineering, or a related field.
Senior-level experience in Sales, customer service, contract administration, or purchasing agent roles.
5+ years of relevant experience in Aerospace, Energy, or Military market sales.
Comprehensive knowledge of mechanical engineering, forging, and/or machining.
Proficient in computer skills including MRP systems, Excel, Word, and PowerPoint.

Special Skills and Physical Requirements:
Familiarity with Grafton and Dillion plants.
Strong communication and interpersonal skills to engage with professional staff and management.
Willingness to travel up to 30% of the time if necessary.
Excellent communication abilities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Relocation assistance is available for this position.
This role requires access to information or production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to, the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To qualify for this position, a successful applicant must be a U.S. Person, as defined in those regulations, and must provide evidence of that qualification prior to starting work or be authorized to receive controlled information under a specific license or permission from the relevant government agency. The U.S. export control regulations define a U.S. person as a U.S. Citizen, U.S. National, U.S. Permanent Resident (i.e., 'Green Card Holder'), and certain categories of Asylees and Refugees.

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