Senior Content Strategist, Commerce

3 weeks ago


Seattle, Washington, United States Tik Tok Full time
Role Overview

TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. As a Content Designer, Commerce, you will play a crucial role in shaping the user experience of our e-commerce platform, TikTok Shop.

Key Responsibilities
  • Develop and execute content design and UX writing strategies for TikTok Shop Consumer workstreams.
  • Lead initiatives to improve our processes and increase our ability to drive impact.
  • Craft, proofread, and edit concise, conversational product UI content.
  • Contribute to and evolve TikTok Shop's content, voice, and style guidelines.
  • Collaborate with and influence design, product, research, and marketing teams in a fast-paced, dynamic work environment.
  • Participate in design critiques to drive consistency and improve content quality across monetization products.
  • Mentor and support other Content Designers on the team.

Requirements
  • Minimum of 7 years of content design or relevant UX writing experience for e-commerce focused web or mobile applications.
  • Bachelor's degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent practical experience.
  • Writing portfolio including, but not limited to: user interface copy, microcopy, user education.
  • Proven ability to make smart project prioritization calls.
  • Ability to rationalize design choices and content variations.
  • Ability to communicate decisions with stakeholders and leadership.
  • Ability to drive product strategy and vision.
  • Experience designing and shipping end-to-end products with complicated flows, multiple scenarios, and edge cases.
  • Experience collaborating with product management, product design, user research, engineering, and localization teams.
  • Experience using Figma.

About TikTok
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us.

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