Customer Service Representative

4 days ago


Peoria, Illinois, United States Renewal By Andersen Full time
Job Details

Responsibilities and Duties:

• Set appointments via inbound and outbound calls, while tracking same-day appointments, confirmations, and cancellations.
• Average 20-25 calls per hour.
• Must be able to type at a rate of 30-45 WPM.
• Provide exceptional service at all times.
• Maintain a positive attitude in all internal and external communications.
• Perform other tasks as needed.

Qualifications and Skills:

• Available to work some evenings and weekends.
• Proficient in Microsoft Office Suite.
• Experience in achieving goals while being self-motivated.
• Proven ability to successfully work in a fast-paced environment, where accuracy is essential.
• Strong verbal communication skills.
• Attention to detail and ability to multitask.
• Must be highly dependable and have a strong work ethic.

About Renewal By Andersen:

Renewal By Andersen is a leading provider of replacement windows and doors. As a customer service representative, you will play a critical role in delivering exceptional service to our customers, ensuring their satisfaction, and driving business growth.

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