Peak Dental Services Patient Care Coordinator

3 weeks ago


Colorado Springs, Colorado, United States Peak Dental Services Full time
Join Our Team:
We're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you'll be responsible for handling inbound calls, scheduling appointments, and providing top-notch customer service in a fast-paced, high-energy environment.

Key Responsibilities:
  • Answer and assist inbound calls from new and existing patients
  • Schedule appointments and coordinate communication between offices and staff
  • Assist patients by answering questions, transferring calls, and updating account information
  • Work with multiple dental systems to efficiently manage appointment schedules
  • Maintain call quality standards and meet call center KPIs

Requirements:
  • 1+ years of recent experience as a Call Center Representative or in an administrative role
  • Minimum typing speed of 40 WPM
  • Medical setting experience is a plus but not required
  • Strong written and verbal communication skills
  • A passion for customer service and helping others

Benefits: Enjoy a competitive salary starting at $17.50 per hour, with opportunities for growth and advancement.

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