Customer Experience Ambassador
3 days ago
V/O Med Spa West Bloomfield is seeking an exceptional Customer Experience Ambassador to join our team. As a key member of our staff, you will be responsible for delivering an unparalleled level of service to our guests, ensuring their experience is nothing short of exceptional.
Main Responsibilities
- Provide exceptional customer service to all guests, addressing their needs and concerns in a timely and professional manner.
- Ensure accurate scheduling and timely delivery of services to guests.
- Embodies V/O's core values and reflects them through interactions and behaviors.
- Continuously work to meet guest expectations by responding to their questions and inquiries, managing the intake process, and representing the V/O Med Spa brand at the highest level.
Essential Behavioral Characteristics
- Ethical
- Positive attitude
- Enthusiastic
- Team orientation
- Empathetic
- Honesty
- Trustworthy
- Outgoing
- Problem solver
- Responsible
Essential Skills
- Organized
- Responsive
- Adaptive, flexible and able to multitask
- Continuous improvement mentality
- Effective communication
- Time management/self-management
- Sales oriented
Qualifications
- Possess a thorough knowledge of spa services
- Have excellent interpersonal skills and customer service orientation
- Possess excellent cleanliness and sanitation skills
- Comfortable consulting patients regarding cosmetic and non-cosmetic treatment options, techniques and treatment plans
- 2+ years customer service experience
Salary and Benefits
- $15/Hr+ (based on experience)
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