Customer Experience Ambassador

6 days ago


Bloomfield Hills, Michigan, United States Crypton Full time

We are seeking a Customer Experience Ambassador to join our team in Bloomfield Hills, MI. This role serves as the primary contact for assigned accounts and ensures their needs are met while providing world-class customer service to our Crypton customers.

This specialist will maintain a high level of execution, enthusiasm, and service by collaborating closely with internal departments such as production, logistics, planning, and sales teams to manage the entire order process from start to finish, ensuring the Crypton customer experience is best in class.

The key responsibilities include:

  • Developing and maintaining strong long-lasting relationships with clients by understanding their needs and addressing them in a timely manner.
  • Providing prompt and effective support and communication related to product orders, delivery schedules, and service inquiries.
  • Coordinating with internal departments to ensure accurate processing and timely delivery of client orders.
  • Addressing client concerns or complaints promptly and efficiently, working with relevant teams to ensure successful resolution and continuous satisfaction.
  • Maintaining accurate records of client interactions and transactions within the company's Microsoft Dynamic ERP system, ensuring all information is up-to-date and accessible to the team.
  • Staying informed about industry trends and innovations to better service client needs and provide valuable insights.
  • Working closely with sales and marketing teams to ensure the company delivers high-quality service and meets all client requirements.
  • Learning Crypton's part numbers and products to assist customers with inquiries and new opportunities.

This role requires excellent written and verbal communication skills, professional phone and email etiquette, and high competence with Microsoft Outlook, Teams, OneDrive, Word, and Excel. The ideal candidate must be able to multitask, demonstrate resourcefulness, and possess outstanding organizational skills.

A competitive salary range for this position is between $65,000 and $85,000 per year, depending on qualifications and experience.

Crypton offers a comprehensive benefits package, including 401k Plan with company match, Medical, Dental, and Vision plans, Basic Life & AD&D Insurance, Short-Term and Long-Term Disability, and Tuition assistance.



  • Rochester Hills, Michigan, United States beBee Professionals Full time $30,000 - $45,000

    We are seeking a dedicated Customer Service Ambassador to join beBee Professionals in Rochester Hills, United States. This role involves providing exceptional customer support by answering inquiries, resolving issues, and ensuring customer satisfaction.Responsibilities:Respond to customer inquiries via phone, email, or chat.Resolve customer issues by...


  • Auburn Hills, Michigan, United States Holiday Inn Express, Auburn Hills, MI Full time

    Job Title: Customer Service AmbassadorAbout the Role:We are seeking a highly skilled and courteous Front Desk Agent to join our team at Holiday Inn Express, Auburn Hills, MI. As a Customer Service Ambassador, you will be responsible for delivering exceptional guest experiences by providing personalized service, resolving issues efficiently, and maintaining a...


  • Auburn Hills, Michigan, United States Bob's Discount Furniture Full time

    At Bob's Discount Furniture, we're dedicated to providing an unforgettable shopping experience for our customers. As a Customer Service Ambassador, you'll play a vital role in achieving this goal.About the RoleThis is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and building strong relationships...


  • Bloomfield Hills, Michigan, United States Kimberly Morris - State Farm Agent Full time

    Compelling Opportunity for Insurance ProfessionalsWe are seeking a highly skilled Customer Service Representative to join our dynamic team at Kimberly Morris - State Farm Agent. This is an exceptional chance to grow your career and excel in a fast-paced environment.About the RoleThe ideal candidate will be passionate about delivering world-class customer...


  • Bloomfield Hills, Michigan, United States Bloomfield Wax and Skin Care Center Full time

    About UsWelcome to Bloomfield Wax & Skin Care Center, a luxury spa experience in Bloomfield, NJ. We pride ourselves on hiring exceptional estheticians who deliver outstanding service.Job SummaryWe are seeking a part-time Spa and Salon Receptionist to provide exceptional customer care, offer additional service opportunities, and assist clients with our...


  • Bloomfield Hills, Michigan, United States Playa Bowls Full time

    Company OverviewPlaya Bowls is a leading fast-casual restaurant concept with a mission to bring super fruit bowls to the masses using only the freshest, highest quality ingredients.


  • Bloomfield Hills, Michigan, United States Comerica Bank Full time

    At Comerica Bank, we are committed to delivering exceptional customer service and fostering a positive work environment. As a Retail Banking Center Team Member, you will play a vital role in achieving our goals.Job OverviewThe estimated salary for this position is $40,000 - $60,000 per year, depending on location and experience.ResponsibilitiesCustomer...

  • Clean Space Ambassador

    23 hours ago


    Auburn Hills, Michigan, United States La Quinta Inn & Suites Wyndham Auburn Full time

    Job OverviewWe are seeking a detail-oriented Clean Space Ambassador to join our housekeeping team at La Quinta Inn & Suites Wyndham Auburn.About the RoleThe successful candidate will be responsible for ensuring our hotel rooms and common areas meet the highest standards of cleanliness. This will involve performing a variety of tasks including making beds,...


  • Bloomfield Hills, Michigan, United States Burlington Stores Full time

    **About the Role:**Burlington Stores, Inc. is seeking a highly motivated and customer-focused **Retail Sales Associate** to join our team. As a key ambassador of the Burlington brand, you will be responsible for delivering exceptional customer service and creating a welcoming shopping experience for our customers.**Key Responsibilities:**• Assist customers...


  • Bloomfield Hills, Michigan, United States Bose Full time

    Unlocking the Power of Sound at BoseWe're passionate about revolutionizing the way people experience sound. As a Sound Experience Engineer at Bose, you'll play a crucial role in shaping the future of audio technology.Bose has been dedicated to improving sound for nearly 60 years. Our team is a thriving group of professionals from diverse backgrounds and...


  • Auburn Hills, Michigan, United States Planet Fitness - Portland ME Group Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness in Portland, ME.Job OverviewThis is a full-time position that offers a competitive salary of $35,000 per year, plus benefits. As a Member Services Representative, you will be responsible for providing exceptional customer...


  • Bloomfield Hills, Michigan, United States Manufacturing Inc Full time

    Manufacturing Inc: Customer Service SpecialistSalary Range: $45,000 - $60,000 per annumAbout UsAt Manufacturing Inc, we're dedicated to delivering high-quality transportation solutions for our clients worldwide. Our customer service team plays a vital role in ensuring seamless interactions with clients and contractors.Job SummaryWe're seeking an experienced...


  • Auburn Hills, Michigan, United States Planet Fitness Inc. Full time

    We are currently hiring a Customer Experience Representative to join our team at Planet Fitness. As a Customer Experience Representative, you will play a critical role in ensuring that our members have an exceptional 'Judgement Free' experience. You will be responsible for greeting members and guests, answering phone calls, checking members in, and...


  • Bloomfield Hills, Michigan, United States Manufacturing Inc Full time

    About Manufacturing IncWe are a dynamic company dedicated to delivering exceptional transportation solutions for our clients worldwide.Job OverviewThis role involves significant phone interaction with both external and internal clients, addressing challenges and ensuring seamless delivery experiences.Key Responsibilities:Maintaining effective communication...


  • Auburn Hills, Michigan, United States NIKE Full time

    Nike seeks a skilled and charismatic Customer Experience Representative to lead customer interactions and drive sales growth through exceptional service and product knowledge.Duties and Responsibilities:Provide world-class customer service, responding to customer inquiries and resolving issues promptlyDevelop and maintain a comprehensive understanding of...


  • Bloomfield Hills, Michigan, United States Cedarbrook Senior Living Full time

    Job SummaryWe are seeking a dynamic Residential Transition Specialist to join our team at Cedarbrook Senior Living. This role is responsible for ensuring a seamless transition process for new residents, providing exceptional customer service, and maintaining a smooth flow of operations.About UsCedarbrook Senior Living is dedicated to helping our residents...


  • Auburn Hills, Michigan, United States Tapestry Full time

    **About Us**Kate Spade New York is a global lifestyle brand that embodies colorful, bold, and optimistic values. Since its launch in 1993, the company has delivered seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more.We are part of Tapestry, a global house of brands committed to innovation and inclusivity. At Kate Spade,...


  • Bloomfield Hills, Michigan, United States Burlington Stores Full time

    Benefits and Compensation:As a Seasonal Cashier Associate, you will enjoy a competitive hourly wage of $13-$15 per hour, depending on experience and qualifications. Part-time associates may be eligible for benefits, including dental and vision coverage, life insurance, paid time off, and a 401(k) plan. Our stores offer a fun and supportive work environment...


  • Auburn Hills, Michigan, United States Stellantis, N.V. Full time

    Company OverviewThe Stellantis Customer Experience Student Program is a unique opportunity for individuals to gain hands-on experience and exposure across various facets of a strategic enterprise. As a participant, you will support the Customer Experience team in one of the many areas, including retail and automotive.Estimated Salary Range: $60,000 - $80,000...


  • Bloomfield Hills, Michigan, United States PetSmart Full time

    PetSmart, Inc. Overview:We are a leading pet retailer dedicated to delivering an exceptional customer experience.Job Description:This role will play a vital part in ensuring the success of our retail stores by providing excellent customer service and maintaining a safe environment for all living pets.Responsibilities:Welcome customers to the store, engage...