Banking Associate I
2 weeks ago
**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.**
This position is located at our Medford, OR West Main branch.
What Matters Most to You
We understand that your career is just one part of a fulfilling and dynamic life. That’s why we have crafted our compensation and benefits package to offer employees and their families a wide range of options.
- Ample Paid Time Off (PTO) in addition to recognized federal holidays.
- Child Care Assistance Program for qualifying dependents.
- Fitness reimbursement program for employees.
- The well-being of our communities is important to us. Discover more about our community initiatives and why we want YOU to be a part of it.
We encourage you to consider this opportunity. Share with us how your work ethic and eagerness to learn make you a great fit for #TeamFirstInterstate.
POSITION OVERVIEW
Responsible for executing daily teller transactions in both the lobby and drive-up service areas of the branch. Accountable for delivering exceptional customer service and fostering client relationships by identifying opportunities for additional Retail products and services. This is an entry-level role.
KEY RESPONSIBILITIES include, but are not limited to:
- Process the expected volume of daily teller transactions utilizing our current teller system. Transactions include processing deposits, loan payments, mortgage payments, credit card payments, escrow payments, cash advances, check cashing, official check purchases, gift card sales, travel card sales, proof transactions, and the buying or selling of foreign currency.
- Ensure effective use of 360View, including Activities, Incidents, and Referrals to business partners. Referrals to other business lines include Retail, Commercial, Payment Services, Treasury, Wealth Management, and Home Loan departments.
QUALIFICATIONS
To succeed in this role, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION & EXPERIENCE
High School diploma or general education degree (GED).
OTHER SKILLS & ABILITIES
Attention to detail, including verbal and written instructions; maintain confidentiality; effective use of tact and diplomacy in interactions with clients and colleagues; working knowledge of personal computers, Word/Excel software programs, and strong 10-key skills preferred.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates and percentages and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uncomplicated written or oral instructions. Ability to address problems involving a few concrete variables in standardized situations.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk, hear, stand, walk, and use hands to finger, handle, or feel. The employee frequently is required to sit. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The characteristics of the work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The noise level in the work environment is usually moderate.
**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.**
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