Service BDC Coordinator
4 weeks ago
Deliver exceptional customer experiences by responding to service inquiries, generating appointments, and providing personalized support.
Key Responsibilities
\t- Respond to customer inquiries with professionalism and accuracy.
\t - Generate service appointments and manage lead flow.
\t - Conduct phone surveys to assess customer satisfaction.
\t - Utilize CRM software and lead management tools effectively.
\t - Compile reports and documentation on a timely basis.
\t - Perform cashier duties and other job-related tasks.
\t - Exhibit ethical behavior and provide exceptional customer service.
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Requirements
\t- Excellent verbal and written communication skills.
\t - Strong MS Office Suite computer skills.
\t - Ability to work independently and as part of a team.
\t - Ability to work in a fast-paced call center environment.
\t - Strong organizational and time management skills.
\t - Ability to read and comprehend policies and procedures.
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Why Join Our Team
At BMW Fairfax, we offer comprehensive training, competitive compensation, and unparalleled benefits. Join our team and experience the best in the automotive industry.
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