Administrative Coordinator

3 days ago


Chandler, Arizona, United States KLA Full time
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Our technologies are used to produce almost every electronic device in the world. We invent systems and solutions for wafer and reticle manufacturing, integrated circuits, packaging, printed circuit boards, and flat panel displays. At KLA, we focus on innovation and invest 15% of our sales back into research and development.

Job Description
The Global Customer Organization (GCO) is a field-based, customer-facing organization that partners closely with customers to provide a comprehensive portfolio of products, services, and expertise. Responsibilities include maintaining strategies and client relationships, identifying and closing sales opportunities, ensuring product performance capabilities meet expectations, providing critical solutions for improved yield performance, and collecting requirements for future products by understanding customer processes and technology trends.

Key Responsibilities
This role requires an experienced professional administrator with the ability to resolve a wide range of issues in practical ways with minimal assistance. Key responsibilities include preparing quotations for spares and contracts, booking customer contracts into the CRM system, generating contract and spare invoices, handling customer inquiries or disputes, managing part repair orders and/or returns, liaising with logistics for distributor order arrangements, managing customer service records, running reports necessary for service operations, and providing general office assistance.

Minimum Qualifications
Mindful of your salary expectations, this position offers a competitive pay rate of approximately $28.65 per hour, based on industry standards and considering the location in the USA-AZ-Chandler area. The company offers a total rewards package that includes medical, dental, vision, life insurance, and other voluntary benefits, 401(K) with company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, career growth opportunities, financial planning benefits, wellness benefits, paid time off, and paid holidays.

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