Games Support Specialist

4 weeks ago


Henderson, Nevada, United States Dave & Busters Full time
Dave & Busters
Job Summary

We are seeking a highly skilled Games Support Technician to join our team at Dave & Busters. As a key member of our technical team, you will be responsible for the repair and maintenance of our games, simulators, and technical equipment. Your primary goal will be to deliver an exceptional Guest experience through the best combination of food, drinks, and games.

Key Responsibilities
  • Perform routine maintenance and repairs on games, simulators, and technical equipment to ensure optimal performance and minimize downtime.
  • Conduct thorough inspections of equipment to identify potential issues and implement preventative measures.
  • Collaborate with supervisors to develop and implement effective maintenance schedules and procedures.
  • Provide timely and accurate service to Guests, ensuring a seamless and enjoyable experience.
  • Stay up-to-date with the latest technical advancements and industry developments to maintain our competitive edge.
Requirements
  • High school diploma or equivalent required; technical degree or certification preferred.
  • Minimum 2 years of experience in a technical or maintenance role, preferably in the gaming or entertainment industry.
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.

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