IT Support Specialist
4 weeks ago
We are seeking a highly skilled IT Support Analyst to join our team at M Resort. As an IT Support Analyst, you will be responsible for providing technical support and assistance to our employees and guests. This is a fantastic opportunity to work in a fast-paced environment and contribute to the success of our organization.
Key Responsibilities
Analyze and resolve technical issues related to computer hardware, software, and network systems
Provide technical support and assistance to employees and guests
Collaborate with the IT team to implement new technologies and systems
Develop and maintain technical documentation and procedures
Participate in on-call rotation to provide after-hours support
Requirements
Associate degree in computer technology or related field and three years related experience or training
Knowledge of a wide variety of technologies to effectively support end-user technical needs
Experience in operating systems, software tools, and project management methodologies
Highly proficient in all Microsoft applications
Working knowledge of current Windows operating systems and networking fundamentals
What We Offer
We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
About Us
M Resort is a leading provider of integrated entertainment, sports content, and casino gaming experiences. We operate 43 destinations across North America and offer a range of exciting opportunities for career advancement. We are committed to values like diversity and sustainability and strive to create a positive and inclusive work environment for our employees.
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