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Healthcare Customer Service Associate

3 weeks ago

Farmington, Michigan, United States Trinity Health Full time

**Job Overview:**

Trinity Health is seeking a highly motivated Customer Service Specialist to join our team in hospital revenue operations. As a key member of our Patient Business Services (PBS) team, you will provide exceptional customer service and support to patients, families, and healthcare providers.

**Salary Information:**

The estimated salary for this position is $45,000 per year, depending on experience and qualifications.

**Job Description:**

In this role, you will perform day-to-day customer service activities within the hospital revenue operations of an assigned PBS location. Your responsibilities will include:

  • Serving as part of a Customer Service team at an assigned PBS location
  • Providing timely and accurate responses to patient inquiries
  • Resolving customer complaints and concerns in a professional and courteous manner

**Required Skills and Qualifications:**

To be successful in this role, you must have:

  • A high school diploma or equivalent required; associate's degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities

**Benefits:**

Trinity Health offers a comprehensive benefits package, including:

  • Medical, dental, and vision insurance
  • Retirement savings plan with employer match
  • Tuition reimbursement program

**Others:**

This is a full-time remote position. Trinity Health is an equal opportunity employer committed to diversity and inclusion.