Customer Service and Loss Prevention

3 weeks ago


Warren, Michigan, United States Burlington Stores Full time
Role Overview

The Store Associate plays a vital role in ensuring a safe and enjoyable shopping experience for our customers. This dynamic individual will be responsible for implementing loss prevention strategies, engaging with customers and associates, and supporting the development of store policies and procedures.

Duties and Responsibilities
  • Maintain a visible presence at store entrances, exits, and high-risk areas to deter theft and maintain a secure environment
  • Engage with customers and associates in a friendly and energetic manner, promoting a positive impression of control and security
  • Participate in training sessions and workshops to enhance knowledge and skills related to shortage reduction and security protocols
  • Identify and report theft incidents to your Manager on Duty, providing clear and concise information
Working Environment

The Store Associate will work in a fast-paced retail environment with a focus on providing exceptional customer service and maintaining a secure shopping experience. The ideal candidate will be able to work effectively in a team setting, think critically, and demonstrate excellent communication skills.



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